📫Tickets System

Guide on how to configure and use the tickets system

It is expected that you have the bot invited already before using the guide but here is a link just in case: https://invite.goldendev.net If you ever need to send someone a link to a specific portion of a page you can find the # symbol next to the headings and that will set your page URL (which you then copy) to take the individual that clicks the link directly to the specified content.

This page is currently up to date when it is being created on all of the details related to how to configure and use the tickets system, this system is an ongoing project and there will be many more features being added over time so stay tuned for sub-guides that are smaller and dedicated to specific parts of the tickets system as it grows/changes.

Video Tutorial

Configuration

How to configure the tickets system for the server

Configuration

Tickets Channel

How to configure the tickets channel where tickets are made and stored

Notifications Channel

How to configure the notifications channel where server support staff can view/manage the tickets

Support Role

How to configure the support role on the server

Command Settings

How to make it so that the support staff can use the correct commands

Usage

How to use the tickets system once it's configured

Guild Supporters Usage

Guide for the support team on a guild/server

Guild Members Usage

Guide for members of a guild/server